| We distribute software around the world by mail order using a variety of methods, but in some cases it is possible to download the software. Where this is the case, please select the Electronic Download shipping option. In the event the product you are ordering is not available for download, or you have ordered something that has to be physically shipped, we will contact you with a quote for shipping.
Our shipping costs are calculated based on the destination of the order and a variety of options are available for Worldwide Shipments. You can select the option most suitable for you during the checkout process.
Distance Selling Regulations
Where we have supplied a physical product, or software on CD or Diskette, we will advise you via email of your right to cancel your order as required by the regulations (the information here is provided as a courtesy only as the regulations require that we email this information to you). The right to cancel your order for products that have been physically shipped to you lasts for 7 working days from the date of delivery. Please note that this right only extends to sales of goods which have not been unsealed by the consumer. Where no physical product has been supplied (i.e. where software is supplied via email or download - a "digital sale") the regulations consider this a provision of "services" and you have a 7 working day cancellation period from the date of order of the "services." We understand that most customers will want to enjoy the software they have ordered straightaway and we are happy to comply with such requests but would like to draw buyers attention to the fact that the regulations state that if the "service" is provided straightaway, the right of cancellation is lost. IMPORTANT NOTE:
All Customers are directly responsible for any import duties or customs fees that may become due on their purchase. |
